Contact Us
North Wiltshire District Council
Monkton Park
Chippenham
Wiltshire
SN15 1ER
Telephone: 01249 706111
Fax: 01249 443158
Email: customerservices@northwilts.gov.ukMonday to Thursday 9:00am to 5:00pm
Fridays 9:00am to 4:30pm
If you would like to make a compliment or complaint, please use our
online form.
Council Tax & Housing Benefit Call Centre (Telephone Only)
Monday to Thursday 8:45am to 5:15pm
Fridays 8:45am to 4:45pm
Telephone: 01249 706246
Email: revenues@northwilts.gov.ukThe Council records business calls for the following purposes:
- Officer training.
- Qualitative checking, measurement and adherence to standards.
- Inform appraisals and assessment of competence.
- As evidence to inform dispute/complaint resolution.
- As evidence for investigative purposes.
- To resolve Officer complaints regarding abusive telephone calls.