Sunday 20 July 2008

Contact Us

North Wiltshire District Council
Monkton Park
Chippenham
Wiltshire
SN15 1ER

Telephone: 01249 706111
Fax: 01249 443158
Email: customerservices@northwilts.gov.uk

Monday to Thursday 9:00am to 5:00pm
Fridays 9:00am to 4:30pm
If you would like to make a compliment or complaint, please use our online form.

Council Tax & Housing Benefit Call Centre (Telephone Only)

Monday to Thursday 8:45am to 5:15pm
Fridays 8:45am to 4:45pm

Telephone: 01249 706246
Email: revenues@northwilts.gov.uk

The Council records business calls for the following purposes:
  • Officer training.
  • Qualitative checking, measurement and adherence to standards.
  • Inform appraisals and assessment of competence.
  • As evidence to inform dispute/complaint resolution.
  • As evidence for investigative purposes.
  • To resolve Officer complaints regarding abusive telephone calls.